{"id":53,"date":"2018-09-25T02:27:19","date_gmt":"2018-09-25T02:27:19","guid":{"rendered":"https:\/\/smartdata.tonytemplates.com\/caleader\/?page_id=53"},"modified":"2025-06-21T05:12:25","modified_gmt":"2025-06-21T05:12:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/thecarguys.co.nz\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"53\" class=\"elementor elementor-53\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6da3a982 elementor-section-stretched section-wrapper-01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6da3a982\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b926518\" data-id=\"7b926518\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37df014d elementor-widget elementor-widget-CarLeaderFAQ\" data-id=\"37df014d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"CarLeaderFAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t  <div class=\"tt-faq-layout\">\r\n\t\t\t\r\n\t\t\t<h3 class=\"tt-title\">Buying a car with The Car Guys<\/h3>\r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhat happens if something goes wrong with the vehicle I have bought?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tWe recommend getting an independent mechanical inspection done on the vehicle before you purchase.\nYou may have cover under the Consumer Guarantees Act \u2013 for more information see https:\/\/www.consumerprotection.govt.nz\/help-product-service\/cars\/finding-the-right-car\/buying-car-from-dealer\/\n\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\tThe Car Guys also can sell a mechanical warranty to you at the time of purchase giving you more peace of mind.\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tDo I need to pay a deposit?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tThe Car Guys do not require a holding deposit on any vehicle we have for sale. If you are purchasing using our in house finance then we can withdraw your chosen vehicle from sale - no problem.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tIf I fill in your finance form do I have to go ahead with the loan?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tNo - there is no pressure from The Car Guys and we are confident enough with our constant supply of customers that we don't have to try to force a sale. \t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\tIt's also important when taking out a finance product that you have time to consider its the correct option for you. We fully adhere to responsible lending processes.\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhat forms of payment does The Car Guys accept?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tThe majority of our customers use our in house lending as we are confident we can cover all types of profile from the best to the worst. You are also able to carry out a direct bank transfer into our bank account.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\tIf you are using a third party broker or finance company we can also provide the necessary details for the payment to be made from them.\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t            \r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ed8bb7a elementor-widget elementor-widget-CarLeaderFAQ\" data-id=\"5ed8bb7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"CarLeaderFAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t  <div class=\"tt-faq-layout\">\r\n\t\t\t\r\n\t\t\t<h3 class=\"tt-title\">Financing<\/h3>\r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhat finance companies do you work with?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tWe partner with New Zealand\u2019s most reputable finance brokers \n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tDo I need to finance through The Car Guys?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tNo you do not need to finance through The Car Guys however we would love the challenge to beat any rate you are offered.\n\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWill applying for financing impact my credit score?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tEach individual credit search that is carried out against your name does reduce you overall score slightly. Our partner brokers carry out their own search and so use this for all of their lending options greatly reducing the numbers carried out.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tCan I get a loan if I am on a benefit?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tYes, our loans are assessed on an affordability basis, we just need to make sure that there is enough surplus left over after expenses.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tHow much can I borrow?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tThe amount that you can borrow is different for everyone and it depends on your personal circumstances and expenses. \nHave a chat to our finance team and they can guide you to an amount that will be affordable for you.\n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhat are the interest rates?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tAll interest rates are risk based. Please complete an application with our sales team and we can confirm with you what your applicable interest rate is.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t            \r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2ab773b1\" data-id=\"2ab773b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e53183b elementor-widget elementor-widget-CarLeaderFAQ\" data-id=\"3e53183b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"CarLeaderFAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t  <div class=\"tt-faq-layout\">\r\n\t\t\t\r\n\t\t\t<h3 class=\"tt-title\">Selling your car to The Car Guys<\/h3>\r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tHow do I sell my car to The Car Guys?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tSimply bring it into the yard and our sales team will appraise your vehicle. \nIf you are not local give our friendly sales team a call, we will need good quality photos of the outside and inside of the vehicle and a VTNZ or AA inspection competed on the vehicle. \n\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\tOffers are valid for 7 days and are conditional on the vehicle being in the same condition at the time of the offer being made. \t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWill The Car Guys  come pick up my car?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tYes, for a fee we can arrange to have the vehicle picked up from your home and transported to our yard once purchased. \t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\tactive\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhen do I get paid?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tUpon acceptance of our conditions we will arrange transfer of funds for your vehicle the same day. Bank clearing is usually completed at 5.30pm \t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tCan I sell my car without buying a car from The Car Guys?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tYes absolutely - we are always purchasing new stock .\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tDoes The Car Guys match competing offers?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tThe concept behind our buy your trade scheme is to offer a higher amount than that offered from a competitor or alternative dealership.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tCan I sell my car if there is money owing on it?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tYes we can still purchase your vehicle if there is money still owing on it. You will need to provide a settlement statement from your finance company confirming the balance owing. \t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t            \r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb4e73f elementor-widget elementor-widget-CarLeaderFAQ\" data-id=\"eb4e73f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"CarLeaderFAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t  <div class=\"tt-faq-layout\">\r\n\t\t\t\r\n\t\t\t<h3 class=\"tt-title\">The Car Guy's Vehicles<\/h3>\r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhere are you located?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tHamilton Auckland and soon Christchurch.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tWhat makes and models do you carry?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tWe have a wide variety of vehicles for the average bloke, families and low to medium priced car buyers. If we don\u2019t have it on the yard we are happy to source the perfect vehicle for you at a fair price. \t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tHow do you ensure the quality of your vehicles?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tAll vehicles sold by The Car Guys come with a fresh service, WOF, Rego, valet and minimum half tank of petrol, it doesn\u2019t get much better than that!\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t\t\t\t<div class=\"tt-faq \r\n\t\t\t\t\t\t\">\r\n\t\t\t\t<a href=\"#\" class=\"tt-title\">\r\n\t\t\tCan I see a vehicle history report?\t\t\t\t<\/a>\r\n\t\t\t\t<div class=\"tt-content\">\r\n\t\t\t\t\t<p>\r\n\t\t\tYes we are happy to provide any relevant information to assist your decision making process.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>    \r\n\t\t            \r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Buying a car with The Car Guys What happens if something goes wrong with the vehicle I have bought? We recommend getting an independent mechanical inspection done on the vehicle before you purchase. You may have cover under the Consumer Guarantees Act \u2013 for more information see https:\/\/www.consumerprotection.govt.nz\/help-product-service\/cars\/finding-the-right-car\/buying-car-from-dealer\/ The Car Guys also can sell a [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry","tt-post"],"acf":[],"_links":{"self":[{"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":3,"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":58973,"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/pages\/53\/revisions\/58973"}],"wp:attachment":[{"href":"https:\/\/thecarguys.co.nz\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}